Refund Policy

How do I cancel an order?
We are only able to cancel orders within the first 12 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What is your refund policy?

You have 30 days from the purchase date to decide if an item is right for you. 

We will be happy to assist you by reviewing the case and if it is approved we will issue a refund on receipt of the product. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. We reserves the right to deny any return request.

We aim to refund your money within 5-10 days of an agreed claim.
if you have any questions about the return policy please don't hesitate to contact us at info@jjfitnessltd.com